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Talk to the Dextape team

Billing questions, refunds, alert problems, corrections to our coverage, or partnership ideas. Pick a topic to see the usual answers first. We reply by email.

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How do I reach Dextape?

Use the contact form and choose the topic closest to your question: Billing and orders, Account and alerts, Corrections, Advertising and partnerships or Something else. Every message is read by a person and answered by email, usually within two business days. Give the email address you want the reply at.

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What should I include in a message?

For an order: the token name or your order's access link, how you paid, and the date. For Pro billing: the email on the account and the date of the charge; never send a full card number. For corrections: the page URL, the claim and your evidence. For a security report: what you found and how to reproduce it; we read these first.

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