Bank of America has told customers they could be liable if they give banking logins to AI agents. In an email about protecting money in the AI era, the bank urges people never to share usernames or passwords with anyone or any outside service, including AI tools acting on their behalf. A spokesperson confirmed the message to TechCrunch. Anyone who shares credentials anyway remains responsible for activity that follows. Such tools could move funds unseen or trigger an account lock, and a security flaw could expose logins to hackers. Instead, the bank points to a consent-based option where users log in directly and can revoke app access anytime. Changing the password is the safest way to end an app's access.
Why it matters: The warning shows that banks view AI agents with login access as a direct liability and security risk for account holders.
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