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Threat Intelligence | Udesk Loads Malicious JS to Steal Data and Alter Transfer Addresses
Background Recently, SlowMist security personnel detected an attack involving the injection of malicious code into scripts associated with the Udesk customer service system during routine threat intelligence investigations.

Key points
- SlowMist reported that malicious JavaScript injected into Udesk customer service scripts collected user data and altered deposit addresses and copied content per site-specific rules.
- Analysts said a hex-encoded loader in udeskApi.2026-10-16.cached.js fetched deeps.js from a lookalike domain spelled with "qlobal", executing within the embedding page context.
- According to the analysis, the payload read cookies and web storage, hooked form submissions, fetch and XHR authentication requests, and posted data to a fixed endpoint.
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