WiretechnologyDextape brief
What If AI Agents Book You The Wrong Flight?
Imagine asking an AI agent to book a business-class flight to Korea. It finds a bargain. The ticket fits your budget. There is just one problem: it has picked the wrong Korea. Daniel Ishag, Bakkt’s chief commercial officer, recounts a version of this hypothetical from a panel discussion.
Dextape brief
BeInCrypto examines the risk of letting AI software spend on a user's behalf. Daniel Ishag of Bakkt uses a wrong-Korea flight example to show a budget alone does not mean the software understands the task. Its State of AI Agent Payments 2026 report reviewed 19 products and workflows; 14 were classed as able to act within pre-approved permissions, which describes documented capabilities rather than proof that controls cannot fail. Two incidents in the report moved $281,200 into attackers' hands before some recoveries. Ehud Tal of Sailo Technologies says his firm now offers customers a money-back guarantee. Stripe's Link terms, by contrast, hold users responsible for agent-initiated transactions, barring Stripe's own errors, which leaves open who bears the loss after a mistake.
Why it matters: It highlights that granting software spending power leaves unsettled questions about who covers errors, a concern for crypto users who rely on automated payments.
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